Having free shipping available for your store is a great way to reduce friction and minimize the checkout abandonment rate. It makes sense to remove other shipping rates such as paid options when a free option is available. In other scenarios offering additional rates such as local pickup and premium/expedited rates is beneficial for the customer.
In this post there are different ways on how other shipping rates can be hidden when free is available. For example to hide all other options, only the paid options or some specific rates.
Hide All Shipping Rates when Free Shipping is Available
This first snippet is the simplest. Hiding all the other shipping options, making the free shipping option the only one available. This checks against the ‘Free shipping’ methods setup in the WooCommerce Shipping Zones, when one is available it will hide all but the free shipping rates.
Having only one shipping option available has the added benefit that the customer does not have to make any additional choices for the shipping. By default WooCommerce would display radio buttons for the different available options, but with only one shipping rate there it won’t show up as a option.
Keeping Local Pickup Available
With the previous code snippet rates such as local pickup are hidden. Even when offering free shipping, the customer may prefer to pickup the order instead. Thats why this code snippet will be a small modification on the above; with this change it will keep any local pickup shipping options available as well.
Hiding All Paid Shipping Rates when Free is Available (with other shipping types)
The first and second code snippets are looking for the ‘Free Shipping’ method only. Using a different solution such as the Advanced Free Shipping or the Advanced Shipping plugins to create free shipping options it is not recognized by the prior snippets. By making some changes it will be possible to keep all the free options available, which would recognize rates from any method type, including Free Shipping, Local Pickup and any other custom shipping methods.
Keeping a Paid Shipping Rate Available
So far we’ve always hidden any and all paid shipping rates. In cases where you’re offering free shipping for the ‘regular’ shipping option, having a Premium or Expedited option available can be beneficial for the customer to receive their products more quickly.
In the code snippet below it will look and preserve for all the free shipping options like the previous code snippet, but with the ability to keep certain (paid) shipping rates available as well.